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How Kremage works

Before you buy. Four things to know.

  1. Each brand ships its own package. A cart with several brands arrives in several boxes, each with its own tracking.
  2. Processing takes up to 15 days. Made-to-order pieces take longer; each product page shows its time.
  3. Some items are final sale. Beauty, food, candles, pierced jewelry, made-to-order and personalized pieces can’t come back for a change of mind. Damaged or wrong is fixed free.
  4. Outside the US, duties may be due. Unless checkout shows them prepaid, the carrier may collect duties or taxes on delivery.
WhatThe number
ProcessingUp to 15 days before it ships; made-to-order takes longer
US deliveryEstimated up to 30 days in total
InternationalThe US and 26 more countries; 45 days or longer
Returns, US30 days from delivery, refund only
Other countriesFinal sale, except rights local law gives you
Damaged or wrongPut right at no cost, final sale or not