'Sand' - Velvet Dog Collar

Processing — up to 6 business days. Delivery — 7–28 business days. Tracking via email.

30-DAY RETURN WINDOW. Items must be unworn, unwashed, with original tags attached, and postmarked within 30 days of delivery.

Exchange-only by default — same item, different size or color, processed within 14 business days of inspection. Cash refund to original payment is reserved for defective, wrong, or damaged-on-arrival items.

Change of mind? Return the item for store credit, then re-order separately for full flexibility.

Return shipping — paid by customer unless the item is defective, damaged, or wrong (then we cover it).

All returns are reviewed before approval — no auto-approval threshold.

How to start: Email afterglow@kremage.com with your order number before shipping anything back. We send a return authorization within 24 hours.

Damaged, defective, or wrong item? Free replacement or full refund. Email within 72 hours with photos.

Charges appear as KREMAGE.COM on your statement.

This product is manufactured by FURLOU and sold through Kremage as a marketplace. Kremage does not design, manufacture, or independently test this product. FURLOU is solely responsible for product safety, labeling, and regulatory compliance.

Pet Product Notice: Supervise pets during play. Inspect regularly for damage and discard if small pieces detach. Not all toys are suitable for aggressive chewers. Kremage is not liable for injury to pets or property.

⚠ California Proposition 65 Warning: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. p65warnings.ca.gov