Khanya Lumbar Pillow
Processing: up to 6 business days. Delivery: 7–28 business days.
Ships direct from the brand. Orders with multiple brands may arrive in separate packages with individual tracking.
If item is eligible: returns within 30 days — unworn, unwashed, tags attached (non-apparel: unused, in original packaging with all parts). Email afterglow@kremage.com first for a return authorization — ship only to the address we provide; unauthorized returns can’t be inspected or refunded. Refunds only, no exchanges; all returns are reviewed before approval. Your first return ships free; after that return shipping is the customer’s cost unless the item is defective, damaged, or wrong. No restocking fees, ever.
Final-sale items (beauty, consumables, intimates, pierced jewelry, candles/scents and similar hygiene or one-of-a-kind goods) are non-returnable. High-value items ($1,000+) must be returned unused, uninstalled, and in original packaging; used or installed units aren’t returnable for change of mind. No restocking fees — on a $1,000+ change-of-mind return you cover return shipping and insurance. Manufacturer defects are covered under warranty, which we help you claim.
Damaged, defective, or wrong item? Email afterglow@kremage.com within the 30-day window with photos — free replacement or refund, return shipping included. Packages marked delivered to the address you provided are considered delivered.
Color & variation: screen colors differ, and natural materials (wood, leather, wool, stone) and handmade or 3D-printed items vary piece to piece — that’s normal, not a defect.
Charges appear as KREMAGE.COM on your statement.
This product is manufactured by Kanju Interiors and sold through Kremage as a marketplace. Kremage does not design, manufacture, or independently test this product. Kanju Interiors is solely responsible for product safety, labeling, and regulatory compliance.
Bedding Notice: This product is manufactured by Kanju Interiors in compliance with applicable flammability standards (16 CFR Part 1633 for mattresses). Kremage does not independently test bedding products.
⚠ California Proposition 65 Warning: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. p65warnings.ca.gov
